Terms of Use
Purpose
These terms and conditions govern the rights and obligations of the cyber mall and users in using the Internet-related services ( hereinafter referred to as “ Services ” ) provided by Dalat Mall ( hereinafter referred to as “ Mall ” ) operated by Dalat Mart Co., Ltd. ( e-commerce business operator ) . The purpose is to define and responsibilities . “ These terms and conditions apply to electronic commerce using PC communication , wireless, etc., as long as they do not conflict with their nature.”
Definition
① “ Mall ” refers to a virtual place of business set up by Dalat Mart Co., Ltd. to provide goods or services ( hereinafter referred to as “ goods, etc. ” ) to users through the use of computers and other information and communication facilities to trade goods, etc .; It is also used to refer to a business operator that operates a cyber mall .
② “ User ” refers to a member or non-member who accesses the “ Mall ” and receives services provided by the “ Mall ” in accordance with these Terms and Conditions .
③ ‘ Member ’ refers to a person who has registered as a member by providing personal information to the “ Mall ” and is continuously provided with information from the “ Mall ” .④ ‘ Non-member ’ refers to a person who uses the services provided by the “ Mall ” without registering as a member .
Specification, explanation and revision of terms and conditions, etc.
① “ Mall ” refers to the contents of these terms and conditions, company name and representative name , business location address ( including the address of the place where consumer complaints can be handled ), telephone number, facsimile number, e-mail address , business registration number , and communication. The sales business report number , personal information manager, etc. are posted on the initial service screen ( front ) of Dalat Mall so that users can easily see them . However , the contents of the terms and conditions can be viewed by users through the connection screen .
② " Before the user agrees to the terms and conditions, the mall provides a separate connection screen or pop-up screen to ensure the user's confirmation of important contents such as cancellation of subscription, delivery responsibility, refund conditions, etc., among the contents stipulated in the terms and conditions. ③ “ Mall ” refers to the Act on Consumer Protection in Electronic Commerce , etc. and the Act on Regulation of Terms and Conditions .
These terms and conditions may be revised to the extent that they do not violate related laws such as the Framework Act on Electronic Commerce , the Electronic Signature Act , the Act on Promotion of Information and Communications Network Utilization, etc. , the Act on Door-to-Door Sales , etc., and the Consumer Protection Act .
④ " Mall " When revising these terms and conditions, the date of application and reason for revision will be specified and announced on the initial screen of the mall along with the current terms and conditions from 7 days prior to the date of application until the day before the date of application . However , if changes are made to the terms and conditions that are disadvantageous to users, notice will be provided with a grace period of at least 30 days . In this case, “ Mall ” clearly compares the contents before and after revision and displays them so that users can easily understand them .
⑤ When " Mall " revises these terms and conditions, the revised terms and conditions will only apply to contracts concluded after the date of application, and the terms and conditions before revision will remain applicable to contracts already concluded before that date.. However, if a user who has already entered into a contract wishes to be subject to the provisions of the revised Terms and Conditions by sending a message to the “ Mall ” within the notice period of the revised Terms and Conditions under Paragraph 3 and receiving the consent of the “ Mall ” , the revised Terms and Conditions provisions will be applied. It works . ⑥ Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, etc., the Consumer Protection Guidelines in Electronic Commerce, etc. prescribed by the Fair Trade Commission, and related laws and regulations or commercial practices. Follow .
Provision and change of services
① “ Mall ” performs the following tasks . 1. Provision of information on goods or services and conclusion of a purchase contract 2. Delivery of goods or services for which a purchase contract has been concluded 3. Other tasks determined by “ Mall ”
② “ Mall ” is responsible for the out-of-stock of goods or services or changes in technical specifications. In such cases, the contents of the goods or services to be provided may be changed according to a contract to be concluded in the future . In this case, the contents of the changed goods or services and the date of provision shall be specified and the contents of the current goods or services shall be immediately announced where the contents are posted .
③ If the “ Mall ” changes the contents of the service contracted with the user due to reasons such as out of stock of goods or changes in technical specifications, the reason will be immediately notified to the user at an address that can be notified .
④ In the case of the preceding paragraph, “ Mall ” will compensate the user for any damages suffered thereby.. However , this does not apply if the “ Mall ” proves that there was no intention or negligence .
Suspension of Service
① “ Mall ” may temporarily suspend the provision of services in the event of maintenance, inspection , replacement or breakdown of information and communication equipment such as computers, or interruption of communication .
② “ Mall ” compensates for damages suffered by users or third parties due to temporary suspension of service provision for the reasons stated in Paragraph 1 . However , this does not apply if the “ Mall ” proves that there was no intention or negligence . ③ In the event that the service cannot be provided due to reasons such as conversion of business type , abandonment of business , integration between companies, etc., the “ Mall ” will notify the user in the manner stipulated in Article 8 and provide consumer services in accordance with the conditions originally presented by the “ Mall ” . Compensate for . but
, If the “ Mall ” does not notify the compensation standards, etc., the users’ mileage or points will be paid to the users in kind or in cash equivalent to the currency value used in the “ Mall . ”
Membership Registration
① Users apply for membership by filling out their membership information according to the registration form set by “ Mall ” and expressing their intention to agree to these terms and conditions .
② “ Mall ” will register as members all users who have applied to become members as described in Paragraph 1, unless they fall under any of the following items . 1. If the applicant has previously lost membership eligibility pursuant to Article 7 , Paragraph 3 of these Terms and Conditions , however , if 3 years have passed since the loss of membership eligibility pursuant to Article 7 , Paragraph 3 , “ Mall ” approves membership re-registration. An exception is made in cases where . 2. If there are false information , omissions , or errors in the registration information. 3. Registering as another member is a “ mall ” violation.③ If it is judged that there is a significant problem in the technology of
③ The time of establishment of the membership contract is the time when the approval of the “ Mall ” reaches the member .
④ If there is a change in the registration information pursuant to Article 15 , Paragraph 1 , the member must immediately notify the “ Mall ” of the change via e-mail or other means .
Withdrawal of membership, loss of qualification, etc.
① Members may request withdrawal from the “ Mall ” at any time, and the “ Mall ” will immediately process membership withdrawal .
② If a member falls under any of the following reasons , “ Mall ” may restrict or suspend membership .
- If false information is registered when applying for membership
- If the member does not pay the price of goods purchased using the “ Mall ” or other debts borne by the member in relation to the use of the “ Mall ” on the due date.
- In case of threatening the order of e-commerce, such as interfering with other people's use of the " Mall " or stealing information.
- When using the “ Mall ” to commit an act prohibited by the law or these Terms and Conditions or contrary to public order and morals.
③ After “ Mall ” restricts or suspends membership , if the same act is repeated more than twice or if the reason is not corrected within 30 days, “ Mall ” may revoke membership .
④ If “ Mall ” revokes membership, membership registration will be canceled . In this case , the member will be notified of this and given an opportunity to explain within a period of at least 30 days prior to cancellation of membership registration .
Notice to members
① When the “ Mall ” notifies the member , it can be done to the e-mail address designated by the member in advance by agreement with the “ Mall . ”
② In the case of notification to an unspecified number of members, the “ Mall ” may substitute individual notification by posting the notice on the “ Mall ” bulletin board for more than one week . However , individual notification will be provided for matters that have a significant impact on the member's transactions .
Purchase Application
“ Mall ” users apply for purchases on the “ Mall ” using the following or similar methods , and the “ Mall ” must provide the following information in an easy-to-understand manner when users apply for purchase . However , if you are a member, you may exclude the application of items 2 to 4 .
- Search and selection of goods, etc.
- Enter your name , address , phone number , e-mail address ( or mobile phone number ) , etc.
- Confirmation of contents related to terms and conditions , services with limited right to cancel subscription, and burden of costs such as delivery fees and installation fees.
- Agree to these terms and conditions and confirm or reject the provisions of 3. above ( e.g. , mouse click )
- Application for purchase of goods, etc. and confirmation thereof or consent to confirmation by “ Mall ”
- Selection of payment method
Establishment of contract
① “ Mall ” may not accept a purchase request as stated in Article 9 if any of the following applies . However , when concluding a contract with a minor, it must be notified that the minor or the legal representative may cancel the contract if the consent of the legal representative is not obtained .
- If there are false information , omissions , or errors in the application details.
- When a minor purchases goods or services prohibited by the Youth Protection Act, such as cigarettes or alcohol.
- If it is judged that approving other purchase requests would significantly impede the “ Mall ” technology.
② The contract is deemed to have been established when the “ Mall ” ’s approval reaches the user in the form of a receipt confirmation notice under Article 12 , Paragraph 1 .
③ The “ Mall ” ’s expression of approval must include confirmation of the user’s purchase request, availability of sales , information on correction or cancellation of the purchase request , etc.
Payment Method
Payment for goods or services purchased from “Mall” can be made using any of the following methods available . However , “ Mall ” cannot collect additional fees of any kind to the price of goods, etc. in relation to the user’s payment method .
- Various account transfers such as phone banking , internet banking , and email banking
- Payment by various cards such as prepaid cards , debit cards , credit cards, etc.
- Online bank transfer
- Payment by electronic money
- Payment upon receipt
- Payment based on points paid by “ Mall ” such as mileage
- Payment by gift certificate entered into a contract with “ Mall ” or recognized by “ Mall ”
- Payment by other electronic payment methods, etc.
Receipt confirmation notification/purchase application change and cancellation
① “ Mall ” notifies the user of receipt when there is a purchase request from the user .
② If there is a discrepancy in the expression of intent, the user who has received the receipt confirmation notice may request a change or cancellation of the purchase request immediately after receiving the receipt confirmation notice, and if there is a request from the user before delivery, the “Mall” will respond to the request without delay . It must be processed accordingly . However, if the payment has already been made, the provisions regarding cancellation of subscription, etc. in Article 15 shall apply
Supply of goods , etc.
① Unless there is a separate agreement with the user regarding the timing of supply of goods, etc. , “ Mall ” takes customization , packaging, and other necessary measures to ensure that goods are delivered within 7 days from the date of subscription by the user. . However , if “ Mall ” has already received all or part of the payment for goods, etc. , action will be taken within 2 business days from the date of receiving all or part of the payment . At this time, “ Mall ” takes appropriate measures to enable users to check the supply procedure and progress of goods, etc.
② “ Mall ” specifies the delivery method , the person responsible for paying delivery costs by means , and the delivery period by means for the goods purchased by the user . If “ Mall ” exceeds the agreed delivery period, it must compensate the user for the resulting damages . However, this does not apply if the “ Mall ” proves that there was no intention or negligence .
Refund
If the " Mall " is unable to deliver or provide the goods that the user has applied for purchase due to reasons such as out of stock, it will notify the user of the reason without delay and, if payment for the goods, etc. has been received in advance, within 2 days from the date of receiving the payment . We will refund you or take necessary action to obtain a refund within business days .
Withdrawal of subscription, etc.
① Users who have entered into a contract for the purchase of goods, etc. with “ Mall ” may withdraw their subscription within 7 days from the date of receiving the confirmation of receipt .
② When a user receives goods, etc., they cannot be returned or exchanged in any of the following cases .
- If the goods, etc. are lost or damaged due to reasons attributable to the user ( however , if the packaging, etc. is damaged in order to check the contents of the goods, etc., subscription can be canceled )
- When the value of goods, etc. has decreased significantly due to use or partial consumption by the user.
- When the value of goods, etc. has decreased significantly over time to the extent that resale is difficult.
- If the packaging of the original goods, etc. is damaged if duplication is possible with goods with the same performance.
③ In the case of items 2 to 4 of Paragraph 2 , if the “ Mall ” has not taken measures such as specifying in advance the fact that cancellation of subscription is restricted in a place where consumers can easily see or providing trial products, the user’s subscription may be withdrawn. etc. are not limited .
④ Notwithstanding the provisions of paragraphs 1 and 2, if the contents of the goods, etc. are different from the contents of the advertisement or the contents of the contract are fulfilled, the user may notify the user within 3 months from the date of supply of the goods, etc., the day when he or she became aware of the fact , or You can cancel your subscription within 30 days from the date you became aware of it .
Effect of cancellation of subscription, etc.
① When the “ Mall ” receives goods, etc. from a user, it will refund the amount already paid for the goods, etc., within 3 business days . In this case, when the “ Mall ” delays refunding goods, etc. to the user, the delay interest calculated by multiplying the delay period by the delay interest rate determined and announced by the Fair Trade Commission will be paid .
② In refunding the above amount, if the user has paid for the goods, etc. with a payment method such as a credit card or electronic money, the "Mall" shall immediately suspend the billing for the goods, etc. by having the business that provided the payment method in question . Or ask us to cancel .
③ In the case of cancellation of subscription, etc., the cost necessary to return the supplied goods, etc. shall be borne by the user . “ Mall ” does not request penalties or damages from users for reasons such as cancellation of subscription . However, if the contents of the goods, etc. are different from the advertised contents or the contract is implemented differently and the subscription is canceled, the “Mall” will bear the costs necessary to return the goods , etc.
④ If the user pays shipping costs when receiving goods, etc., the “ Mall ” clearly indicates who will bear the costs when canceling the subscription so that the user can easily understand .
Personal Information Protection
① When collecting user information, “ Mall ” collects the minimum amount of information necessary to fulfill the purchase contract . The following items are required and the other items are optional .
- Name
- Resident registration number ( for members ) or alien registration number
- Address
- Telephone number
- Desired ID ( for members )
- Password ( for members )
- Email address ( or mobile phone number )
② When “ Mall ” collects personally identifiable information of a user, the consent of the user must be obtained .
③ The provided personal information cannot be used for purposes other than purposes or provided to a third party without the consent of the user , and all responsibility for this shall be assumed . However , exceptions are made in the following cases .
- When providing the minimum user information ( name , address , phone number ) required for delivery to the delivery company for delivery purposes.
- When it is necessary for statistical compilation , academic research, or market research and is provided in a form that does not identify specific individuals
- When necessary for payment settlement according to transactions of goods, etc.
- When identity verification is necessary to prevent theft
- When there are unavoidable reasons required by law or the law.
④ In cases where “ Mall ” must obtain user consent pursuant to Paragraphs 2 and 3, the identity of the personal information manager ( affiliation , name and phone number , other contact information ), purpose of collection and use of information , Article 3 Matters stipulated in Article 22 , Paragraph 2 of the Act on Promotion of Information and Communications Network Utilization, etc., including matters related to the provision of information ( recipient , purpose of provision, and contents of information to be provided ) , must be specified or notified in advance, and the user may give this consent at any time. You can withdraw .
⑤ Users may request to view and correct errors in their personal information held by the “ Mall ” at any time, and the “ Mall ” has the obligation to take necessary measures without delay . If a user requests correction of an error, “ Mall ” will not use the personal information until the error is corrected .
⑥ In order to protect personal information, “ Mall ” limits the number of administrators and minimizes the number, and assumes all responsibility for any damages suffered by users due to loss , theft , leakage , alteration, etc. of personal information of users, including credit cards , bank accounts, etc. You lose .
⑦ “ Mall ” or a third party who has received personal information from it will destroy the personal information without delay when the purpose of collection or provision of the personal information has been achieved .
Obligations of “ Mall ”
① “ Mall ” shall not engage in any acts prohibited by the law or these Terms and Conditions or against public order and morals, and shall do its best to provide goods and services on a continuous and stable basis in accordance with the provisions of these Terms and Conditions .
② “ Mall ” must have a security system to protect users’ personal information ( including credit information ) so that users can use Internet services safely .
③ “ Mall ” is responsible for compensating users if they incur damage by engaging in unfair labeling or advertising practices prescribed in Article 3 of the Act on Fair Labeling and Advertising regarding this product or service .
④ “ Mall ” does not send commercial advertising emails that users do not want .
Obligations regarding member ID and password
① Except in the case of Article 17 , members are responsible for managing their ID and password .
② Members must not allow third parties to use their ID and password .
③ If a member becomes aware that his or her ID and password has been stolen or is being used by a third party, he or she must immediately notify the “ Mall ” and follow any instructions provided by the “ Mall . ”
User Obligations
Users must not do the following :
- Registration of false information when applying or changing
- Stealing other people’s information
- Changes to information posted on “ Mall ”
- Transmission or posting of information ( computer programs, etc. ) other than that specified by the “ Mall ”
- Infringement of intellectual property rights such as copyrights of “ Mall ” or other third parties.
- Any act that damages the reputation of “ Mall ” or other third parties or interferes with their business.
- Disclosing or posting on the mall obscene or violent messages , videos , voices , or other information that is against public order and morals.
Relationship between connected “ Mall ” and connected “ Mall ”
① If the upper “ mall ” and the lower “ mall ” are connected by a hyperlink ( e.g. , the subject of a hyperlink includes text , pictures, moving images, etc. ) , the former is called the linking “ mall ” ( website ) , and the latter is The connected site is referred to as “ Mall ” ( Website ) .
② If it is stated on the initial screen of the connected “ mall ” or in a pop-up screen at the time of connection that the connected “ mall ” is not responsible for transactions with users for goods, etc. independently provided by the connected “mall ” . We are not responsible for guaranteeing the transaction .
Attribution of copyright and restrictions on use
① Copyright and other intellectual property rights for works created by “ Mall ” belong to “ Mall ” .
② Users may not use the information obtained by using the “ Mall ” for which intellectual property rights belong to the “ Mall ” for commercial purposes by copying , transmitting , publishing , distributing , broadcasting or other methods without the prior consent of the “ Mall ” or third parties. You must not allow others to use it .
③ “ Mall ” must notify the user when using the copyright belonging to the user in accordance with the agreement .
Dispute Resolution
① “ Mall ” establishes and operates a damage compensation processing organization to reflect legitimate opinions or complaints raised by users and to compensate for the damage .
② “ Mall ” gives priority to complaints and opinions submitted by users . However , if prompt processing is difficult, the user will be notified immediately of the reason and processing schedule .
③ In the event that a user applies for damage relief in connection with an e-commerce dispute that arises between the “Mall” and the user, it may be subject to mediation by a dispute mediation agency requested by the Fair Trade Commission or the city or provincial governor .
Jurisdiction and Governing Law
① Litigation regarding e-commerce disputes that arise between the “ Mall ” and the user will be determined by the user’s address at the time of filing , and if there is no address, it will be under the exclusive jurisdiction of the district court with jurisdiction over the user’s place of residence . However , if the address or residence of the user is unclear at the time of filing, or if the user resides abroad, the lawsuit will be filed in the competent court under the Civil Procedure Act .
② Korean law applies to e-commerce lawsuits filed between “ Mall ” and users .